Mayo Consulting, Inc.

     Customer Satisfaction

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As part of monitoring your client's perception of whether you are meeting their requirements, we can provide the solution to this problem and turn what can be a laborious task into a real opportunity for improvement.

We conduct independent interviews with a sample of your customers.  The survey questions address quality, service, delivery/lead time and overall satisfaction. Additionally, questions are customized to your specific company needs.

We review the results and we report the results in a format that can be easily understood and be a valuable feedback mechanism for your company. Performance feedback is compared to previous reviews. This process gives your company a true reflection of how your customer perceives your company.

If you have a specific question or would like a quotation, call us @ 617-852-3015 or email us at mayoconsult@comcast.net  for more details.

 

 

Mayo Consulting, Inc.   Quincy,  MA 02170        Phone: 617-852-3015         Fax: 617-687-1084         Email: mayoconsult@comcast.net 
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